Payments can be made by:
1. Credit Card through PayPal
2. Bank transfer
( For “Contact us” basis bookings)
a) Packages without Cruise : 30% of the total amount
b) Packages with Cruise : 30% of the total amount
c) Bookings received less than 30 days prior to arrival must be accompanied by full payment.
a) Packages without Cruise : 30 days prior to arrival date
b) Packages with Cruise : 45 days prior to arrival date
c) Bookings received less than 45 days prior to arrival must be accompanied by full payment
* Payments made by Bank transfer must be free of bank expenses to the recipient
The following cancellation policy applies on the total amount :
45 days prior to arrival date : Full Refund less Euro 100 per person
44 to 29 days prior to arrival date : 30% cancellation fees apply
28 to 16 days prior to arrival date : 40% cancellation fees apply
15 to 0 days prior arrival date : 100% cancellation fees apply
* Travel Smart reserves the right to cancel any tour at any time under the condition that fares paid will be returned to passengers that have paid said fares. In such a case, every effort will be made to assist the client with alternative arrangements.
Final confirmation of your reservation along with service vouchers and/or instructions will be provided via email once all necessary local arrangements have been made on your behalf and after receipt of the deposit required. Reservations made during the week will in normal circumstances to be confirmed within 24 hours. Confirmation of reservations made over weekends or public holidays, may however take slightly longer. If for any reason you do not receive notification please contact us.
TRAVEL PROTECTION & INSURANCE:
Travel insurance is not included in the tour prices. The cost of your trip may increase, due to personal emergencies that may affect your travel plans. We therefore highly recommend you purchase a comprehensive travel insurance policy to cover all aspects of your tour including loss of deposits and payments through cancellation, loss of baggage and personal items, injury etc.
Travel Smart hereafter called the tour operator and / or their representatives act only as agents for transportation companies and other companies. The responsibility of the tour operators and / or their representatives is limited. The tour operators and / or their agents will not accept any responsibility in the event of damage, loss accident, illness, delay or other irregularity due to defects in any vehicle use for transportation or the fault or default of any company or person employed in the organization of the transportation. The tour operators and / or their representatives will not accept any responsibility for extra cost due to delay, changes or any other reason. The tour operators and/or their representatives are not responsible for any consular, political or military complications created voluntarily or involuntarily by the passengers or any other person. The operators cannot be held responsible for any fault or default or negligence by hotel owner or his employees. The tour operators reserve the right to decline, to accept or retain any person and to change or cancel the tours, if necessary, for any reason. The airline tickets shall, when issued, constitute to the sole contract between the passengers and the airline. The airline is not to be held responsible for and act, omission or event, when the passengers are not on board its aircraft. Any deposit will represent acceptance of all the above-mentioned conditions.